|
Don’t
let stage fright kill your sales presentations
by
Marjorie Brody
You’ve
been asked by a major contractor to give a product demonstration on a
job site. It’s a great opportunity to sell your company to one of
the biggest tool buyers in your territory. But you have a problem.
You’re great at one-on-one communication, but there could be 50
people at this presentation. Like millions of other people, you have a
fear of public speaking.
Whether
it is your first presentation, or number 100, almost everyone suffers
from some level of stage fright or performance anxiety.
Although
surveys show that the fear of public speaking ranks ahead of death,
flying, heights and snakes, this fear can be controlled. It is a
perfectly normal feeling, and a form of energy you can channel to your
benefit.
To
use these feelings to your own advantage, first you must identify
them. Most speakers have four common fears:
Fear
of fainting. Unless you have a medical problem, this is almost unheard
of. You may feel faint, but it is highly unlikely that you will faint.
Fear
of boring your audience. Make sure that your material is interesting
and you have backed it up with facts, figures and anecdotes to enhance
and illustrate your points. Show enthusiasm about the topic with your
voice and body language. If you are happy to be there, your audience
will be, too.
Fear
of your mind going blank. This can happen. We have all seen it happen
to other people, and you need to learn what to do if it happens to
you: Pause, look at your notes or outline and try to pick up again
where you left off, or move on to your next thought.
Fear
of being judged. It is important that the audience knows you enjoy
your subject, even if you’ve made some mistakes or have lost your
place. A sincere presenter doing his or her best, who is obviously
well prepared, will not be judged harshly.
Once
you have identified your fears, begin working to manage them and let
them help you. First, accept that stage fright is a normal feeling,
experienced by most people.
Visualization
Visualization
is an effective way to control stage fright. In the visualization
process, you picture yourself in front of an audience. You are
composed, confident and in control. By picturing yourself in a
successful situation, you give yourself the confidence you need to
achieve your goal.
Here
are four basic rules to follow that can help you control your fears.
Arrive
early. This will give you a chance to relax, survey your surroundings,
make a trip to the rest room, organize your thoughts and check the
facilities — as well as any equipment you may be using. The speaker
who rushes in at the last minute does himself or herself a disservice.
We all need the time to mentally prepare ourselves for the event at
hand.
Eat
lightly. Avoid heavy meals. This also means no alcohol, and nothing
that might cause an upset stomach. Bananas are a good choice; they are
light and filling. Also avoid taking decongestants or other
medications that might make you drowsy.
Use
humor and interactive techniques to help release endorphins. Laughter
is a great tension reliever. When you begin your presentation, plan to
ask audience members a question and get them to raise their hands.
This will take some of the focus off of you and put it onto them.
Another
way to help you relax before your presentation is to try simple
stretching exercises. They can be done just about anywhere; I’ve
even done them on an airplane!
Perhaps
the most important way to address and manage stage fright is to speak
frequently. The more you practice, the better speaker you will become.
Marjorie Brody is a speaker, consultant and coach to Fortune 1000
executives, and author of the book “Speaking is an Audience-Centered
Sport.” Reach her at
(800) 726-7936 or at www.MarjorieBrody.com.
This article originally appeared in
the 2004 STAFDA convention issue of Progressive Distributor. Copyright
2004.
back to top
back to selling skills
archives |