There are many ways that
small and medium-sized distributors compete against the large national
chains. Intimate knowledge of the local
customer base, customized services and technically competent
application specialists are some of the areas where smaller
distributors often compete more effectively than their larger
counterparts. But if there’s one area where large distributors
consistently beat the stuffing out of smaller competitors, it’s in
marketing promotions. Large distributors
understand the power of promotions and have the
dollars and the staffs to get the job done.
Many people believe that
marketing requires a lot of money. While it can help to have a big
budget, it is not necessary. Simple, low-cost events can turn into
terrific promotional vehicles.
T. Scott Gross wrote the book
MicroBranding: Build
Powerful Personal Brands and Beat Your Competition. Although the book
is not targeted specifically to business-to-business marketing, it
offers some helpful advice that distributors with small budgets can
utilize.
First, he says, have fun.
Devise a fun marketing event, like a sidewalk art contest to award
prizes to student artists who create chalk art in your parking lot. It
can attract artists by the dozens and spectators by the hundreds and
generate local media interest. Be sure to invite your best customers
and their families to participate.
Gross also suggests doing
something good for others. He says when you wrap doing something good
for others around your marketing efforts, you earn the reputation for
being a good person in your community, and the
people who benefit from your good deed become your instant ally. If
you’re known as a strong supporter of your local community, local
customers might fight harder to keep you when they start getting
pressure from a corporate parent to switch allegiances to a national
supplier.
Marketing doesn’t
require a big budget. You can reinforce your brand
and promote your products and services with low-cost, creative
marketing techniques that even your largest competitors can’t beat.
Get creative and start
having fun.
This editorial appeared in the
May/June 2002 issue of Progressive Distributor magazine.
Copyright 2002.