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NSN addresses product data maintenance nightmare
National Supply Network uses its
260,000-product database to save its distributors time and money.
Many
distributors find it difficult to figure out exactly what products are available
to them, the best methods of sourcing, minimum order information and prepaid
freight requirements. It's the kind of information that should be at their
fingertips, but is not.
So,
they spend a lot of time and money trying to figure it out.
First,
they hire an IT professional to design and develop a database and maintenance
procedures that will be effective for business.
Then,
they hire a full time staff member or two to hound suppliers for data, and once
acquired, to make sure it’s complete and accurate.
If it’s not complete, they would go through catalogs and enter the
missing data themselves.
Finally,
they tie the database into the point-of-sale (POS) system, Web site and other technology used to operate the business.
Some
independent distributors have tried to build and maintain a product database on
their own. However, very few succeed, because they don’t carry the weight needed to persuade suppliers
that it’s important for them to send complete and accurate data in a timely
fashion.
Distributor
network NSN, on the other hand, has been successful in accomplishing this
feat. It has more than 260,000 product
records and 100,000 product images from more than 1,500 sources of supply, organized in a database
accessible to NSN distributors.
As
part of its technology fee, NSN distributors gain access to the database in
several ways:
• From the NSN Intranet site, distributors can download database and image
extracts which can then be used in their POS system, as well as for creating
catalogs, circulars or marketing materials.
• Distributors can also download
Quote Master, NSN’s proprietary PC-based sourcing and quoting software, which is
used to determine the best way to source products and to produce professional
looking quotes for customers.
• Finally, distributors can add the
database to their Web site or, if they prefer, purchase a hosted Web site
through NSN that is fully customizable and accesses the database directly from
an NSN server to provide full e-commerce capabilities.
NSN can do all of this
because its staff negotiates supplier programs on
behalf of its distributors, receives the negotiated price level files, scrubs
the data and makes the database available to distributors over the Internet
every two weeks, or monthly by CD.
Once
a supplier realizes that the data will be put in front of thousands of potential
customers through distributor systems and Web sites, they are eager to cooperate
with NSN.
All
in all, NSN has turned the nightmare of maintaining product data
into a dream come true for its distributor affiliates.
For
more information about National Supply Network, visit www.nationalsupplynetwork.com.
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